ESSENTIAL DUTIES AND RESPONSIBILITIES

• Administratively supports management with the successful implementation of all Minor/ Major holidays (Prepares Order Binder, Enters Menu into Toast, Makes/Posts necessary signage)

• Answers and directs phone calls in a polite and friendly manner

• Professionally responds to customer inquiries and emails, ensuring that requests are delivered and/or processed in a timely manner

• Completes regular data entry into Point-of-Sale System

• Assist with processing and sending catering proposals to clients

• Assist with Calendar Management as it relates to timely implementation of menus, decor, logistics, and scheduling 

• Maintains and updates Employee Bulletin Board (weekly schedules, “This Week at Julienne”, Upcoming, HD report, and notices).

• Posts weekly menu on company website, ensuring accuracy, timeliness, and professional quality and standards.

• Assists with company’s social media pages, posting pictures, media, and responding to followers of each page as needed.

• Assists with the preparation of the performance review process.

• Submits the new employee background checks, including the facilitation of reference checks.

• Files papers and documents into appropriate employee files (including the filing and recording of safety training certificates)

• Prepares new employee files and helps complete HR onboarding with New Hires.

• Helps administers health and welfare plans (Reconciliation of Benefits Invoices, New Hire Benefits Enrollment, and Annual Open Enrollment)

• Verifies I-9 documentation and maintains that they are current

• Works as an active member of The Julienne Team by assisting management and other team members as necessary (order taking, supply runs/orders, general customer service support).
   

PAYROLL AND MONEY MANAGEMENT​

• Helps monitor accurate and appropriate daily timekeeping for all departments.

• Processes required documents through payroll and insurance providers.

• Ensures accurate record keeping and proper payroll deductions.

• Processes and audits payroll, ensuring timely and compliant payroll processing, in alignment with state and federal laws

• Distributes bi-weekly paychecks to employees and organizes the cash for bi-weekly tip disbursement (per management advisement).

• Assist with daily cash box reconciliation and tip distribution
   

MINIMUM QUALIFICATIONS

• Must have at least 3 years office management experience

• Must have at least 2 years supervisory experience

• Must have strong familiarity and working competence of: 

• Microsoft 365 (Word, PowerPoint, Excel, SharePoint)

• Point of Sale Systems (POS)

• Zoom

• Instagram

• Facebook

• Must have the ability to work independently with direction from management - prioritize workload and meet routine deadlines

• Must be professional, reliable and detail and deadline oriented

• Must have the ability to work independently with direction from management - prioritize workload and meet routine deadlines

• Must be able to participate, listen, manage time well, and keep the rest of the team on schedule

• Must be professional in appearance, communication, all employee and customer interactions.

• Excellent written and verbal communication skills

• Ability to understand and follow written and verbal instructions

• Possesses a good attitude, is adaptable, and accountable
   

PREFERRED QUALIFICATIONS

• Must have at least 2 years (full cycle) payroll processing experience

• Ability to fluently speak and write in English and Spanish is a plus
   

PHYSICAL ABILITIES

• Frequently required to stand, walk, and sit.

• Continually required to utilize hand and finger dexterity.

• Occasionally required to climb, balance, bend, stoop, kneel or crawl.

• Continually required to talk or hear.

• Continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard.

• Occasionally required to lift/push/carry items up to 25 pounds.